BlocPlus Privacy Policy

Effective Date: 31 July 2026


Privacy Policy

BlocPlus Pty Ltd (“BlocPlus”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), where applicable.

This Privacy Policy explains what information we collect, how we collect it, why we collect it, who we share it with, and your rights regarding your personal information.

By using our website, submitting an enquiry, completing a marketing form, or using our products or services, you acknowledge this Privacy Policy.


Information We Collect

Depending on how you interact with BlocPlus, we may collect:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Company or organisation

  • Job title

  • State or region

  • Information relating to your enquiry

  • Information you voluntarily provide through forms, emails, demonstrations or support requests

Business Information

Where relevant, we may collect information about:

  • Property developments

  • Land estates

  • Builder information

  • Projects

  • Customer relationship details

  • Information required to provide our services

Technical Information

When you visit our website we may automatically collect information including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referral source

  • General website usage information

This information helps us improve the performance and security of our website and services.


How We Collect Information

We may collect information when you:

  • Visit our website

  • Submit a contact or enquiry form

  • Complete a Meta Lead Ad form

  • Request a product demonstration

  • Register for our services

  • Contact us by email or phone

  • Interact with our support team

  • Use our software products

  • Subscribe to newsletters or product updates

Some information may also be collected automatically through cookies, analytics services and similar technologies.


Why We Collect Information

We use your information to:

  • Respond to enquiries

  • Provide demonstrations

  • Deliver our software and services

  • Create and manage customer accounts

  • Improve our products

  • Provide technical support

  • Communicate product updates

  • Send marketing communications where permitted by law

  • Measure the effectiveness of advertising campaigns

  • Improve website performance

  • Meet legal and regulatory obligations


Marketing Communications

If you submit your information through one of our forms, advertisements or events, we may contact you regarding:

  • Your enquiry

  • Product demonstrations

  • Product updates

  • Relevant services

  • Industry news relating to BlocPlus

You can unsubscribe from marketing emails at any time using the unsubscribe link contained in our emails or by contacting us directly.

Opting out of marketing communications does not prevent us from contacting you regarding active customer accounts or service-related matters.


Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Remember user preferences

  • Improve website performance

  • Understand website usage

  • Measure advertising performance

  • Improve the user experience

We may use analytics services such as Google Analytics or similar platforms.

You can configure your browser to refuse cookies, although some website functionality may be affected.


Third-Party Services

To operate BlocPlus we use trusted third-party service providers.

These may include services such as:

  • Microsoft Azure

  • Meta (Facebook and Instagram)

  • Google Analytics

  • Zapier

  • Stripe

  • Framer

  • Email service providers

  • Customer relationship management (CRM) systems

  • Cloud storage providers

These providers may process information on our behalf only to the extent necessary to provide their services.

Some providers may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure appropriate protections are in place.


How We Protect Your Information

We take reasonable administrative, technical and physical measures to protect personal information against:

  • Unauthorised access

  • Loss

  • Misuse

  • Disclosure

  • Alteration

  • Destruction

These measures may include:

  • Secure cloud infrastructure

  • Encryption where appropriate

  • Access controls

  • Authentication systems

  • Regular software updates

  • Security monitoring

While we strive to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.


Disclosure of Personal Information

We do not sell or rent your personal information.

We may disclose information:

  • To service providers who assist us in operating our business

  • To professional advisers where required

  • Where required by law

  • To regulatory authorities where legally required

  • Where necessary to protect our legal rights or prevent fraud


Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

  • Maintain business records

  • Enforce our agreements

When information is no longer required, we take reasonable steps to securely delete or de-identify it.


Your Rights

You may request:

  • Access to the personal information we hold about you

  • Correction of inaccurate information

  • Removal from marketing communications

  • Updates to your contact details

Where legally required, we will respond within a reasonable timeframe.


Children’s Privacy

Our services are intended for businesses and adults.

We do not knowingly collect personal information from children.


Links to Other Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any external websites you visit.


Meta Lead Forms

If you submit your details through a Meta (Facebook or Instagram) Lead Ad, your information will be collected by Meta and provided to BlocPlus for the purpose stated in the advertisement.

Your information will only be used to respond to your enquiry, provide requested information, arrange demonstrations, or communicate about relevant BlocPlus products and services in accordance with this Privacy Policy.


International Data Processing

Some of our technology providers operate globally.

As a result, your information may be processed or stored in countries outside Australia.

Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.


Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, the updated version will be published on this page together with the revised effective date.

Continued use of our website or services constitutes acceptance of the updated Privacy Policy.


Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.

BlocPlus

Website: https://blocplus.com.au

Email: hello@blocplus.com.au


Last updated: 31 July 2026